WARRANTY POLICY

The warranty obligations of Aqsty Pro (“Aqsty Pro”, “company”) for our products are limited to the terms set forth below. This warranty policy shall only apply to the products that have been purchased from our “website” https://aqstypro.com/.

1. WARRANTY POLICY COVERAGE 

This warranty covers the manufacturing defects for all the products purchased from our website. A manufacturing defect is a deviation from design specifications during production resulting in a product's defect, frailty, or shortcoming.

2. CONDITIONS UNDER WHICH WARRANTY IS NOT COVERED

This warranty on our products does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or abuse, misuse, fire, accident, neglect, exposure to excess moisture, using not properly, lightning, power surges, or other acts of nature. In continuity to the above statement, this warranty also does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Aqsty Pro to make such repairs or any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

Without limiting any other exclusion herein, we do not warrant that the product covered hereby, including, without limitation, the technology included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used. 

3. HOW LONG THE WARRANTY COVERAGE LASTS?

The standard warranty for Aqsty Pro is one (1) year. For the purpose of this policy, the warranty period shall commence from the date and time the product will be received by the customer.

4. WHO IS COVERED UNDER THIS WARRANTY?

The original purchaser of this product is covered under this warranty. This warranty is also transferable to subsequent purchasers or owners of this product, but the subsequent owner must have order number and email which was used to purchase the product.

5. WHAT AQSTY PRO WILL DO?

Aqsty Pro will, at its sole option, provide one of the following solutions to whatever extent it shall deem necessary to satisfy a proper claim under this warranty.

I. Replace the defective product with a direct replacement or with a similar product deemed by Aqsty Pro to perform substantially the same function as the original product.

II. In case we no longer have the same product available we will issue a gift certificate of similar value as of the originally purchased product.

6. HOW TO CLAIM WARRANTY UNDER THIS POLICY?

I. To obtain a warranty under this warranty policy, you must contact us via e-mail: support@aqsty.com or warranty request page which can be accessed through our website (https://aqstypro.com/) with the order number and email address which was used in the purchasing process of the product.

II. You need to provide us with proof by showing us the videos and/or images of the defective product and explaining to us what is the defect or the problem in the product. You can do so by sending us the images and the videos to our email.

III. We will assess the photographic or video proof of the defective product and based on our observation we’ll do one of the following things:

A. If in our opinion if the defect is not a manufacturing defect or it has been caused by any of the conditions listed above in section 2 of the warranty policy, we will reject any request of the warranty claim.

B. If it turns out to be a manufacturing defect, we will contact you and tell you to ship the product to us. It will be the customer’s duty to pay the shipping charges.  

IV. On receiving the defective product, there will be a second check for any defects from our side and if we confirm that the product has a manufacturing defect, then the next step will begin otherwise we will send back the product at the customer’s expense.

V. After confirming that the product is defective we’ll replace it with a similar product and send it to the customer at the company’s charges.

VI. If we are out of supply or due to any other reason if we don’t have a similar product in stock, we will substitute the defective product with the gift card of equal value.  

7. LIMITATION OF LIABILITY

The maximum liability of our company under this warranty shall not exceed the actual purchase price paid for the product. For the purpose of liability Aqsty Pro, its CEO, it’s staff, affiliates, affiliates, and any other verified representatives are not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or condition, or under any other legal theory. Some countries, districts, or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts however to the extent of this policy the above limitations or exclusions apply to you whatever the case may be.

8. RELEASE OF CLAIMS

For the purpose of this warranty policy you agree that you fully and completely hold harmless, indemnify and release Aqsty Pro and its CEO, staff and team members, employees, shareholders, directors, consultants, affiliates, or anyone else affiliated with us from any and all damages, causes of action, liability, suits, allegations, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against us, arising from your participation in or in any way related to our products, using of our products, services, website and/or communications even if we were aware in advance of the possibility of any such claim.

 9. GENERAL CONDITIONS

You have the following rights in relation to your personal data provided to Aqsty Pro:

I. This document contains your entire agreement with us in relation to its subject matter. All prior representations (except fraudulent misrepresentations) and agreements are excluded to the extent permitted by law.

II. By purchasing or obtaining our products you are deemed to be bound by all the terms in this warranty policy. This extends to anyone who is claiming or will claim a warranty.

III. The warranty policy is subject to the rules and terms set by Aqsty Pro. It can be changed, deleted, or amended at any time without any warning. The final decision for all warranty-related matters rests upon the Aqsty Pro.

IV. Our Warranty may only be varied or extended in writing. Any variations must be approved in writing by our Technical Services Department in order to become binding on us.

V. If any term of our Warranty is illegal or unenforceable in any jurisdiction, the legality or enforceability of the remaining terms will not be affected or impaired.

CONTACT US

Use the email address given below for warranty claims. You can also contact us if you are not sure about any of the terms stated in this policy.

Email: support@aqsty.com